Cloud Application Admin UIUX Case Study

Hospital Management System — UX Case Study

Hospital Management System — UX Case Study

A role-based enterprise medical admin platform redesigned for clarity, speed, and operational efficiency across doctors, HR, billing, nurses, and emergency teams.

Confidential Enterprise Project
Due to NDA and internal compliance policies, real product screens and proprietary workflows are not publicly displayed.

Project Summary

• Deliverables: UX Flows, Wireframes, UI Kit, Final UI
• Platform: Web Admin System
• Tools: Figma, Flow Diagrams, Components

My Responsibilities

• End-to-end UX research
• Information Architecture
• Platform: Web Admin System
• Tools: Figma, Flow Diagrams, Components

80+

Screens Designed

09

Unique Role-Based Workflows

100%

Usability Focused Interface

Project Overview

Project Overview

The Hospital Management System (HMS) is an enterprise-level medical platform designed to optimize hospital workflows. The system supports multiple roles such as Super Admin, HR, Receptionist, Doctors, Nurses, Emergency teams, and Accountants. The objective was to create a clean, functional UI aligned with real-world hospital operations, eliminating unnecessary modules and cognitive complexity.

The Challenge

Hospitals rely on strict workflows with zero tolerance for UI errors. Most existing HMS dashboards were cluttered, slow, and lacked proper role segregation. The client required a modern system that simplifies tasks, speeds up operations, and reduces training time.

Hospitals rely on strict workflows with zero tolerance for UI errors. Most existing HMS dashboards were cluttered, slow, and lacked proper role segregation. The client required a modern system that simplifies tasks, speeds up operations, and reduces training time.

Research & Discovery

I reviewed detailed system documents, staff workflows, patient journeys, billing structures, and hospital processes. I studied 7+ existing HMS tools to identify common UX issues and best practices.

I reviewed detailed system documents, staff workflows, patient journeys, billing structures, and hospital processes. I studied 7+ existing HMS tools to identify common UX issues and best practices.

✔ Removed irrelevant modules (Blood Bank, OT, etc.)

✔ Mapped real hospital workflows to UX flows

✔ Redesigned patient registration & billing to reduce steps

✔ Improved data tables with visibility and filtering

✔ Partnered with dev team to ensure feasibility

User Flow Architecture

User Flow Architecture

A complete multi-role diagram covering every hospital department.

A complete multi-role diagram covering every hospital department.

Wireframes

Wireframes

Final UI Screens

Final UI Screens

Outcome

The redesigned HMS delivered a unified, role-based system across all hospital departments.
By simplifying interfaces and optimizing workflows, task completion time was significantly reduced and system adoption improved.

After multiple stakeholder reviews, the client approved the entire UX direction, confirming that the redesign successfully resolved major operational and usability challenges.

Designing intuitive, modern digital experiences for startups and businesses.

Based in Lucknow, India — available for immediate joining and open to full-time, freelance, and relocation opportunities worldwide.

Get in Touch

Designed & Developed by me

© 2025 Aquib Javed

Designing intuitive, modern digital experiences for startups and businesses.

Based in Lucknow, India — available for immediate joining and open to full-time, freelance, and relocation opportunities worldwide.

Get in Touch

Designed & Developed by me

© 2025 Aquib Javed

Designing intuitive, modern digital experiences for startups and businesses.

Based in Lucknow, India — available for immediate joining and open to full-time, freelance, and relocation opportunities worldwide.

Get in Touch

Designed & Developed by me

© 2025 Aquib Javed

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